Shipping policy

Processing Time

- All orders are processed within 1-2 business days (excluding weekends and holidays) after payment is confirmed.

Shipping Rates & Delivery Estimates

- Shipping costs are calculated at checkout based on weight, dimensions, and destination.

- Domestic (e.g., USA): 3-7 business days via USPS or UPS

- International: 10-20 business days. International orders are subject to customs fees, import duties, and taxes, which are the customer's responsibility.

Order Tracking

- You will receive a shipping confirmation email with a tracking number once your order has shipped.

Shipping Address

- Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer.

Shipping Delays

- We are not responsible for delays caused by carriers, weather, customs processing, or other events beyond our control.

Lost or Stolen Packages

- BDA Inc. is not responsible for lost or stolen packages confirmed by the carrier as "delivered." Please contact your local post office or carrier to file a claim.

Contact

For any questions about our shipping policy, contact us at: playtimeco@bdainc.com or 1-800-997-2362.